Monday, January 28, 2008

Go Kiss the World!

' Life is a lesson, you learn it when you are through'

There is only so much one can understand and comprehend at a particular stage in life. The answer to some of the larger questions in life, I believe lies in 'wisdom' which is a combination of intelligence and experience. I strongly believe that as one passes through life and amalgamates different experiences into himself, he gets wiser. How he uses this wisdom is upto him, but experience and intellect (his ability to discern) together brings fresh perspectives and sometimes a new meaning dawns upon him.

When I joined IIM Bangalore, the inaugral speech was given by Mr. Subroto Bagchi COO Mindtree Consulting & Mr. Ramachandra Guha, eminent historian. Mr. Bagchi, gave a wonderful speech. It struck a chord, I guess with a lot of people in that hall, including yours truly. But the full purport and import of that speech never hit me on that day . I was excited on making it to the supposed big league, and raring to go, work hard to earn that degree, climb the corporate ladder and earn those big bucks. (I still am :P) But that speech remained lodged in somewhere in the recesses of my mind. I came across it again today. And now, I relate to whatever Mr. Bagchi said in so many ways. I guess this is because I have spent a couple of years working and earning and have a new set of experiences. It is such a humbling and inspiring speech. I am sure that when I read it again a couple of years later, I will relate to it even more. The last line to me sounds so profound yet simple. 'Extra ordinary achievements(success!) from ordinary lives'

I am copying the speech below. It is long, but I assure you that it is well worth the few minutes. Read it and let me know what you think.

Go Kiss the World
Welcome Address by Subroto Bagchi, Chief Operating Officer, MindTree Consulting to the Class of 2006 on July 2, 2004 at the Indian Institute of Management, Bangalore, India

On defining success.

I was the last child of a small-time government servant, in a family of five brothers. My earliest memory of my father is as that of a District Employment Officer in Koraput, Orissa. It was and remains as back of beyond as you can imagine. There was no electricity; no primary school nearby and water did not flow out of a tap. As a result, I did not go to school until the age of eight; I was home-schooled. My father used to get transferred every year. The family belongings fit into the back of a jeep -
so the family moved from place to place and, without any trouble, my Mother would set up an establishment and get us going. Raised by a widow who had come as a refugee from the then East Bengal, she was a matriculate when she married my Father. My parents set the foundation of my life and the value system which makes me what I am today and largely defines what success means to me today.

As District Employment Officer, my father was given a jeep by the government. There was no garage in the Office, so the jeep was parked in our house. My father refused to use it to commute to the office. He told us that the jeep is an expensive resource given by the government - he reiterated to us that it was not 'his jeep' but the government's jeep. Insisting that he would use it only to tour the interiors, he would walk to his office on normal days. He also made sure that we never sat in the government jeep - we could sit in it only when it was stationary. That was our early childhood lesson in governance - a lesson that corporate managers learn the hard way, some never do.

The driver of the jeep was treated with respect due to any other member of my Father's office. As small children, we were taught not to call him by his name. We had to use the suffix 'dada' whenever we were to refer to him in public or private. When I grew up to own a car and a driver by the name of Raju was appointed - I repeated the lesson to my two small daughters. They have, as a result, grown up to call Raju, 'Raju Uncle' - very different from many of their friends who refer to their family drivers as 'my driver'. When I hear that term from a school- or college-going person, I cringe. To me, the lesson was significant - you treat small people with more respect than how you treat big people. It is more important to respect your subordinates than your superiors. Our day used to start with the family huddling around my Mother's chulha - an earthen fire place she would build at each place of posting where she would cook for the family. There was no gas, nor electrical stoves. The morning routine started with tea. As the brew was served, Father would ask us to read aloud the editorial page of The Statesman's 'muffosil' edition - delivered one day late. We did not understand much of what we were reading. But the ritual was meant for us to
know that the world was larger than Koraput district and the English I speak today, despite having studied in an Oriya medium school, has to do with that routine. After reading the newspaper aloud, we were told to fold it neatly. Father taught us a simple lesson. He used to say, "You should leave your newspaper and your toilet, the way you expect to find it". That lesson was about showing consideration to others. Business begins and ends with that simple precept. Being small children, we were always enamored with advertisements in the newspaper for transistor radios - we did not have one. We saw other people having radios in their homes and each time there was an advertisement of Philips, Murphy or Bush radios, we would ask Father when we could get one. Each time, my Father would reply that we did not need one because he already had five radios - alluding to his five sons. We also did not have a house of our own and would occasionally ask Father as to when, like others, we would live in our own house. He would give a similar reply, "We do not need a house of our own. I already own five houses". His replies did not gladden our hearts in that instant. Nonetheless, we learnt that it is important not to measure personal success and sense of well being through material possessions.

Government houses seldom came with fences. Mother and I collected twigs and built a small fence. After lunch, my Mother would never sleep. She would take her kitchen utensils and with those she and I would dig the rocky, white ant infested surrounding. We planted flowering bushes. The white ants destroyed them. My mother brought ash from her chulha and mixed it in the earth and we planted the seedlings all over again. This time, they bloomed. At that time, my father's transfer order came. A few neighbors told my mother why she was taking so much pain to beautify a government house, why she was planting seeds that would only benefit the next occupant. My mother replied that it did not matter to her that she would not see the flowers in full bloom. She said, "I have to create a bloom in a desert and whenever I am given a new place, I must leave it more beautiful than what I had inherited". That was my first lesson in success. It is not about what you create for yourself, it is what you leave behind that defines success.

My mother began developing a cataract in her eyes when I was very small. At that time, the eldest among my brothers got a teaching job at the University in Bhubaneswar and had to prepare for the civil services examination. So, it was decided that my Mother would move to cook for him and, as her appendage, I had to move too. For the first time in my life, I saw electricity in homes and water coming out of a tap. It was around 1965 and the country was going to war with Pakistan. My
mother was having problems reading and in any case, being Bengali, she did not know the Oriya script. So, in addition to my daily chores, my job was to read her the local newspaper - end to end. That created in me a sense of connectedness with a larger world. I began taking interest in many different things. While reading out news about the war, I felt that I was fighting the war myself. She and I discussed the daily news and built a bond with the larger universe. In it, we became part of a larger reality. Till date, I measure my success in terms of that sense of larger connectedness. eanwhile, the war raged and India was fighting on both fronts. Lal Bahadur Shastri, the then Prime Minster, coined the term "Jai Jawan, Jai Kishan" and galvanized the nation in to patriotic fervor. Other than reading out the newspaper to my mother, I had no clue about how I could be part of the action. So, after reading her the newspaper, every day I would land up near the University's water tank, which served the community. I would spend hours under it, imagining that there could be spies who would come to poison the water and I had to watch for them. I would daydream about catching one and how the next day, I would be featured in the newspaper. Unfortunately for me, the spies at war ignored the sleepy town of Bhubaneswar and I never got a chance to catch one in action. Yet, that act unlocked my imagination. Imagination is everything. If we can imagine a future, we can create it, if we can create that future, others will live in it. That is the essence of success.

Over the next few years, my mother's eyesight dimmed but in me she created a larger vision, a vision with which I continue to see the world and, I sense, through my yes, she was seeing too. As the next few years unfolded, her vision deteriorated and she was operated for cataract. I remember, when she returned after her operation and she saw my face clearly for the first time, she was astonished. She said, "Oh my God, I did not know you were so fair". I remain mighty pleased with that adulation even till date. Within weeks of getting her sight back, she developed a corneal ulcer and, overnight, became blind in both eyes. That was 1969. She died in 2002. In all those 32 years of living with blindness, she never complained about her fate even once. Curious to know what she saw with blind eyes, I asked her once if she sees darkness. She replied, "No, I do not see darkness. I only see light even with my eyes closed". Until she was eighty years of age, she did her morning yoga everyday, swept her own room and washed her own clothes. To me, success is about the sense of independence; it is about not seeing the world but seeing the light.

Over the many intervening years, I grew up, studied, joined the industry and began to carve my life's own journey. I began my life as a clerk in a government office, went on to become a Management Trainee with the DCM group and eventually found my life's calling with the IT industry when fourth generation computers came to India in 1981. Life took me places - I worked with outstanding people, challenging assignments and traveled all over the world. In 1992, while I was posted in the US, I learnt that my father, living a retired life with my eldest brother, had suffered a third degree burn injury and was admitted in the Safderjung Hospital in Delhi. I flew back to attend to him - he remained for a few days in critical stage, bandaged from neck to toe. The Safderjung Hospital is a cockroach infested, dirty, inhuman place. The overworked, under-resourced sisters in the burn ward are both victims and perpetrators of dehumanized life at its worst. One morning, while attending to my Father, I realized that the blood bottle was empty and fearing that air would go into his vein, I asked the attending nurse to change it. She bluntly told me to do it myself. In that horrible theater of death, I was in pain and frustration and anger. Finally when she relented and came, my Father opened his eyes and murmured to her, "Why have you not gone home yet?" Here was a man on his deathbed but more concerned about the overworked nurse than his own state. I was stunned at his stoic self. There I learnt that there is no limit to how concerned you can be for another human being and what is the limit of inclusion you can create. My father died the next day. He was a man whose success was defined by his principles, his frugality, his universalism and his sense of inclusion. Above all, he taught me that success is your ability to rise above your discomfort, whatever may be your current state. You can, if you want, raise your consciousness above your immediate surroundings. Success is not about building material comforts - the transistor that he never could buy or the house that he never owned. His success was about the legacy he left, the mimetic continuity of his ideals that grew beyond the smallness of a ill-paid, unrecognized government servant's world.

My father was a fervent believer in the British Raj. He sincerely doubted the capability of the post-independence Indian political parties to govern the country. To him, the lowering of the Union Jack was a sad event. My Mother was the exact opposite. When Subhash Bose quit the Indian National Congress and came to Dacca, my mother, then a schoolgirl, garlanded him. She learnt to spin khadi and joined an underground movement that trained her in using daggers and swords. Consequently, our household saw diversityin the political outlook of the two. On major issues concerning the world, the Old Man and the Old Lady had differing opinions. In them, we learnt the power of disagreements, of dialogue and the essence of living with diversity in thinking. Success is not about the ability to create a definitive dogmatic end state; it is about the unfolding of thought processes, of dialogue and continuum.

Two years back, at the age of eighty-two, Mother had a paralytic stroke and was lying in a government hospital in Bhubaneswar. I flew down from the US where I was serving my second stint, to see her. I spent two weeks with her in the hospital as she remained in a paralytic state. She was neither getting better nor moving on. Eventually I had to return to work. While leaving her behind, I kissed her face. In that paralytic state and a garbled voice, she said, "Why are you kissing me, go kiss the world." Her river was nearing its journey, at the confluence of life and death, this woman who came to India as a refugee, raised by a widowed Mother, no more educated than high school, married to an anonymous government servant whose last salary was Rupees Three Hundred, robbed of her eyesight by fate and crowned by adversity – was telling me to go and kiss the world!

Success to me is about Vision. It is the ability to rise above the immediacy of pain. It is about imagination. It is about sensitivity to small people. It is about building inclusion. It is about connectedness to a larger world existence. It is about personal tenacity. It is about giving back more to life than you take out of it. It is about creating extra-ordinary success with ordinary lives.

Thank you very much; I wish you good luck and Godspeed. Go, kiss the world.

Wednesday, January 23, 2008

Travel and Learning -3

This has been an unbelievable month for me... I think I have set new standards in travel and have lived out of suitcase the entire month... atleast almost..

I started the New Year in Bangalore and since then I have been to Madras, Bombay, Delhi/Gurgaon, Kerala, Calcutta , Ahmedabad and Lucknow. I will be making a trip to Bangalore again next week. My status line for the month has been ' Transiting Bombay for the month'. .I am in Bombay only for 7-8 days this month.. I think :) ... And I am totally enjoying the travels.

Kumarakom - Kerala


There is something tranquil about this place. I was there on an offsite. I did not have my camera with me, but here are some pictures taken on my mobile.












I am an early riser and all these pictures were taken during my early morning walks. First day, as I lay on that hammock near the water, the sereneness of the place was overwhelming. My mind, not conditioned to 'nothing-to-do' state, decided to roam free amongst my thoughts. After a while, I realised that I was so lost in my self that I had not 'soaked in' the surroundings. And thats what I consciously did.


I noticed that the sound in the background was not of one bird but now, I could clearly distinguish 4-5 different sounds. A crow, a mynah, duck and two more that I could not identify. It was early morning and yet the boatsmen had got into their routine activities for the day. One boat sailed past me. It seemed to know where it was headed. I could already see the sweat on the oarsmen's forehead glistening in the sunlight that filtered through the coconut trees. These fishermen had definitely been working from quite early hours I guess. At a distance I saw, a boat opening up its sail and adjusting it according to the wind direction.

Sometimes we are so lost in ourselves and our thoughts. Guess we start liking ourselves too much, or start believing that our problems are unique and most trying, or we are planning the next race to run or the next battle to fight. This has to stop! atleast pause!

In the many travels that I have made in past 3-4 months or may be even in the past 6-8 months, I never got a chance to enjoy the place as much as I did here in Kumarakom. This time I am thrilled. Happy.
----*-----
In Cal, this time I managed to lay my hands on a lot of street food. . The veggie that I am, I couldn't eat the fish delicacies and the limited time meant that I could not go to Sourav's (I wanted to do that!). Sadly, on the day that I am in Calcutta, Dada scores a duck. Irony!

Anyways I digress. On Russell Street, just of Park street in Calcutta there are a bunch of street hawkers who sport a board which reads 'Awarded the best puchka in town during Calcutta street food festival'. I was taken there by AJ who is non bong but a Calcutta afficanado.(Difficult to find combo!). There I had some amazing puchka's and I had an orange kulfi. In the orange kulfi, the inside of it was completely drained out by making a hole at the bottom, the orange pulp then mixed with kulfi and stuffed back into the orange. This was now frozen and served.

The kulfi was awesome. Unbelievably good. I then had the chikoo and the sitafal kulfis and both were really good. Think about them as equivalent to Bombay's Naturals, but only in kulfi and one notch higher :) If you are in Calcutta, definitely try it.
---*---
In Ahmedabad, there is this small shop which sells pani-poori with 5 flavours of paani .. tamarind, pudina and 3 more ;). And it was yumm! This was at Vastrapur signal in Ahmedabad. Managed to finish my work at Ahmedabad, grab a lot of plates of paani-poori, some nice aalu parathas and I am now all smug with satisfaction.

*Lucky is wondering whether the readers think that he is paid travel to different cities to eat. Sadly his current job is not that, but he is open to such job offers*

Friday, January 04, 2008

Of coffee and conversations

Sandeep sat alone, staring out, at the traffic. Sheets of water slid down the window pane, blurring his vision of the road with disconcerting regularity. There seemed to be a rhythm to the sudden Madras rain. The rain had caught people unaware. It was January for heaven’s sake. People were scampering across the road, to find themselves a shelter. It all seemed so chaotic, yet there was a purpose in everyone’s movement. A method in the madness.

His thoughts led him to the previous night's conversation. Megha was getting married. This was the first ‘news’ he had heard about her , ever since they had broken up three years ago. It was a strange feeling. He was over her. He was seeing Priya now and was quite serious. He had rarely thought of Megha in the past year. Yet, when he heard the news, he was at discomfort, to say the least. He registered no part of the conversations that followed on the dinner table for the next hour. He could only hear Megha say ‘Look, if you want to make it formal, then mark today August 29th, as the day we called it off’. She could never muster up courage to look into his eyes and tell him that she no longer loved him. He wasn’t the perfect guy ofcourse, but who is perfect these days anyway?

His coffee arrived, the aroma bringing him back – to now. The cream on his coffee had been poured in the shape of a heart. How ironic, he thought, for cream on coffee was never among his favourites.

He looked around as he sipped his coffee. The place had a nostalgic feel to it. It wasn’t too old, may be three to four years. But the dark heavy mahogany furniture, bound heavy books by the corner and smart white-clothed waiters moving around with slothful indulgence reminded him of a time gone by. The empty table next to him, with a cup of coffee left half drunk and a cigarette still burning away in the ashtray reminded him of half left conversations; of unspoken words.

While his eyes scanned the surroundings, his mind was populating the scenes the eye saw with known faces and replacing floating voices with recognizable conversations.

Sandeep pulled his cell out, paused and then dialled Megha.

‘ I am getting another call on my cell, I’ll call you back. I love you, bye.’ There was a click and then ‘Hello’.

‘Hi , Sandeep here’.

‘Oh’. The discomfort in Megha’s voice was palpable. She had been caught completely offguard.

‘I just heard about your wedding last night. Congratulations!’

‘Thanks!’. The 'thanks' was measured. The tone ensuring that conversation would end and not continue.

‘I am sure you have a great life ahead of you. All the best! I should hang up now…’. Sandeep’s voice trailed away. He was half hoping for a Megha to say, ‘ No, don’t hang up yet’. Just like the old times. He looked up from his feet. Priya had just entered the coffee shop. He smiled at her and raised his hand indicating that he needed a minute more. Priya smiled and sat, wiping the thin layer of dew that had settled on the chair.

‘ Ok Megha! Take care, Bye!’

‘Sandeep, Sandeep! No don’t hang up yet’.

‘Yeah?’

‘Sandeep, Thanks for calling. Thank you’ . The 'thank you' was measured. The tone suggested that the ‘thank you’ carried with it the purport of all conversations in the past and of the future; of all words spoken and possibly better left unspoken. The words ‘thank you’, had never meant so much ever before.

‘Sandeep, you take care too. This is not the best time for us. Our lives will cross again, I promise. Bye!

‘Thanks Megha. I would wait for that. Bye!’

He looked up at Priya. She was in the midst of an animated conversation with the waiter. Sandeep got up and walked around the table and hugged her as she got up and planted a firm kiss on her cheeks.

He held her around her waist as the separated, and whispered, ‘ Priya!’

‘Yeah?’

‘ Will you marry me ?’